UpStream is easy to use. And it's truly free.
Givin' you the FAQ's
The most frequently asked questions from our customers
UpStream delivery is truly, absolutely, 100% free. Every single website claims they have free shipping but this just isn’t true. The cost is reflected somewhere, usually in the form of a slightly higher product cost (the shipping is built-in!). There is also usually a subscription fee (hello Amazon…) and hoops to jump through like minimum order amounts. Because no company has solved the last-mile quite like UpStream it’s often hard to order in small quantities as well. UpStream avoids these costs and passes on the savings to you — feel free to price compare!
The sneaky last mile delivery cost also rears it’s ugly head in the form of environmental impact and logistical impact. UpStream’s local focus creates a much healthier work environment for our employees and reduces the environmental impact of your last-mile (by far the most harmful leg of the package’s journey!) delivery by 99.99%.
If you are in an UpStream Community, you get truly-free shipping. UpStream is also a waste-servicer, so if UpStream is your waste-servicer, you are in an UpStream community. Not only do you get truly-free shipping, you get access to special recycling programs, WOMBAT rewards and eventually free and painless neighbor to neighbor selling.
Our proprietary system for measuring waste and delivering you rewards. The sensors on our Streamliner trucks accurately measure the weight of your household’s waste and use that value to determine your reward – if you meet your goals to reduce your waste, you get cash that can be spent on our platform; UpStream.community. The more you reduce your waste the more it saves us on hauling and dumping fees (while also saving the earth!) and we pass those savings RIGHT back to you.
UpStream is helping the environment by incentivizing the reduction of waste within its communities. While other waste-servicers scale off of throwing away MORE, UpStream succeeds in its business model by throwing away LESS. If people like you can be given a good reason to reduce their waste, we can empower communities to make a real difference. Imagine a community of 1000 homes producing 20% less trash and recycling 20% more – all while supplanting normal purchases for eco-friendly goods, having lower carbon footprints on their deliveries and buying locally.
> Overall, UpStream empowers being ecological.
Being an UpStream community means a lot to you, your family, and the world. UpStream can help you by:
– Lowering your monthly waste bill
– Providing you with free and painless delivery
– Providing your community with free and effortless 2nd-Hand Marketplace selling
– Providing your community with recycling solutions
– Getting you huge discounts on the products your family needs, products you can feel good about buying
– Getting you FURTHER discounts on household goods and fun products when you reduce your waste
– Supporting local business through our platform
– Keeping landfills less full and less dangerous
The UpStream logo is a friendly icon representing all of UpStream. The logo represents the duality of the business, waste servicing and ecommerce/delivery, as an “ambigram”. When you look at it with your head tilted to the left, it is a wombat, if you tilt your head to the right, it is a penguin, thus forming the Womguin. Wombats poop dense cubes, are cute and have incredible waste-processing abilities; W – Waste – Wombat. Penguins are known to bear gifts in some cultures and are cute and therefore embody delivery; P – Packages – Penguins. The logo is splashed with colorful streams all flowing, well, UP!
If you are having trouble seeing it, the wombat’s ear is the penguins beak, the penguin’s flapper/flipper is the front foot of the wombat. The webbed foot of the penguin is the fuzzy tail of the wombat.